Stirling Skills Training

Confirmation of enrolment

It is important that you read and understand our Privacy Policy, Selection Policy and our Fees and Refunds Policy before confirming your enrolment.

Further information about Stirling Skills Training policies and procedures is shown in our Student Handbook.

Student Records and Privacy

In accordance with relevant State and Commonwealth legislation, Stirling Skills Training is committed to protecting your privacy and your personal information.

It is necessary for Stirling Skills Training to collect personal information about you with your consent. We keep enrolment forms, training schedules and records of your assessment on file stored confidentially. State and Federal government agencies and Stirling Skills Training will use the information gathered for statistical and reporting purposes. It may also be used to claim State and/or Commonwealth Government funding for your training. Except where required by law we will not disclose your personal details in any way other than the purposes stated without your consent.

If at any stage your personal details change throughout the course of your training, please inform your trainer so that your details can be amended.

You have the right to access the personal information recorded at any time and provide any necessary corrections. Please contact your trainer, the RTO manager or administration staff to arrange access to your personal information.

Selection of students

Recruitment of students will be conducted at all times in an ethical and responsible manner and be consistent with the requirements of the curriculum/training package. Stirling Skills Training will ensure that application and selection processes are transparent and appropriate and comply with access and equity principles.

Fees and Refunds

Payment must be made in full at least 7 days before commencement of a course. Once payment has been received, enrolment will be confirmed in writing.

The cost of the course includes a $47.50 enrolment fee which is not refundable.

If a booking is cancelled with at least 7 days notice we will refund the remainder of the course cost (that is, less the $47.50 enrolment fee).

We will rebook a student to another course date without cost provided that at least 7 days notice is given.

If the booking is cancelled or rebooked with less than 7 days notice or if the participant does not attend there is no refund.

Apart from this, there are no refunds except in genuine emergencies such as illness. In these cases, we may ask to see evidence such as a medical certificate before granting a refund.

Substitutions are permitted at no charge provided prior written notice is given and the substituted participant meets any prerequisite qualifications required for the course. The onus is on the client to make sure that the substitute has enough time to study any background materials before attending the course.

Stirling Skills Training Inc. reserves the right to cancel a course due to unforeseen circumstances. Should this occur, any fees paid will be refunded in full. In such cases, Stirling Skills Training’s liability will be limited to the amount of fees already paid.

Certificates and Statements of Attainment or attendance will not be issued until all fees owing are paid.